Fall has arrived... Fall Drop #5: November 7th| Get 10% off of your first purchase with the code "NEWBIE" [excludes Bundles] | Socks are Buy 4, get 1 Free with code "SOCKSTOCK" [can't be combined with other discount codes] | FREE Shipping in the USA on orders over $45

Returns + Shipping


FINAL SALES

All items that are on sale during our Summer Blowout Sale, may not be returned. They are final sale items.

RETURNS

We want all of our orders to be LOVED by you and your Littles. Product may be returned if it has not been washed or worn. We accept returns within 7 days of receiving your order and the return package must be dated within the 7 days in order to receive the full return. In order to start the process, please email us at hello@shopoliviaj.com. Let us know that you'll be returning the product and then mail the goods.  Please keep your tracking information. Once we receive the returned merchandise, we will then issue a refund. Buyers are responsible for the paying of the return shipping.

 

EXCHANGES

We sometimes run out of sizes quickly so we ask that you email us if you'd like to start an exchange that way we can pull the pair that you'd like in return. Once we receive the returned product, we will then send out your new order.

 

SHIPPING

Orders will be shipped on Tuesdays and Fridays. Orders received between Thursday (after noon) and Monday (by noon) will be shipped on Tuesday and orders received between Monday (after noon) and Thursday (by noon) will be shipped on Friday.

Local pickup is also available as an option. We are located in Gilbert, Arizona (Zipcode: 85234). Simply choose the Free Local Pickup Option under shipping while you are checking out. You will receive an email with the pickup address once the order has been processed. All pickup orders must be picked up within 2 weeks of the ready to pick up email. After that, we will refund your order and make the product available for other buyers. Please let us know if you have any special requests via email.

 

Our email address is hello@shopoliviaj.com.